1.Fulfillment Time
Most orders are processed within 5-10 business days. Custom products may require up to 15 business days.
2. Shipping Carriers
We partner with reputable couriers to ensure reliable delivery and tracking.
3. Tracking Information
You will receive a shipping confirmation and tracking number once your order has been shipped.
4. Shipping Regions
We currently ship across the continental U.S. Additional charges may apply for remote areas.
5. International Shipping
Please contact us directly for international orders and quotes.
6. Freight Shipping
Large items such as saunas and tubs are delivered via freight and may require scheduling.
7. Delivery Delays
Unforeseen delays may occur due to weather, holidays, or carrier issues
8. Lost or Stolen Packages
We are not liable for lost packages after delivery. Contact the carrier directly to file a claim.
9. Incorrect Address
Please double-check your shipping address. Orders shipped to an incorrect address may be non-refundable.
10. Contact for Shipping Issues
For any shipping concerns, reach out to support@recoverypluswellness.com.